Privacy Policy


Last updated: Fri Sep 06 2024 10:17:22 GMT+0800 (Malaysia Time)

Welcome to Munchbot ("we", "our", or "us"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit and interact with our website, www.munchbot.com.my (the "Site"). By using the Site, you agree to the terms outlined in this policy.

1. Information We Collect

a. Personal Information

We may collect personal information that you provide directly to us, such as:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Payment information (including credit card details)

b. Automatically Collected Information

When you visit the Site, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages viewed and links clicked

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Site. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your orders, promotions, and updates
  • To improve our products and services
  • To personalize your experience on the Site
  • To analyze usage and performance of the Site
  • To comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service providers who assist with payment processing, shipping, and customer support
  • Business partners for marketing and promotional activities
  • Law enforcement or legal authorities when required by law or to protect our rights

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Correct or update your information
  • Request deletion of your personal data
  • Opt-out of marketing communications at any time

To exercise these rights, please contact us at [Contact Email].

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.

7. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last updated" date will be revised accordingly. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Munchbot
Email: hello@munchbot.com.my
Phone: Mrs. Mae Ooi (Sales Director) +60 12-346 1586
Address: Mentari Alam Eko (M) Sdn Bhd, Lot 192, Jln LP 7/4, Pusat Bandar Putra Permai, 43300 Seri Kembangan, Selangor